{"id":18559,"date":"2024-07-31T18:00:53","date_gmt":"2024-07-31T16:00:53","guid":{"rendered":"https:\/\/www.fbf-bff.be\/formation-continue-chez-point-chaud-une-collaboration-avec-charles-liegeois-roastery\/"},"modified":"2026-04-09T01:00:30","modified_gmt":"2026-04-08T23:00:30","slug":"formation-continue-chez-point-chaud-une-collaboration-avec-charles-liegeois-roastery","status":"publish","type":"post","link":"https:\/\/www.fbf-bff.be\/fr\/formation-continue-chez-point-chaud-une-collaboration-avec-charles-liegeois-roastery\/","title":{"rendered":"Formation Continue chez Point Chaud : Une Collaboration avec Charles Li\u00e9geois Roastery"},"content":{"rendered":"Dans <a href=\"\/?p=39397\" class=\"broken_link\">le r\u00e9seau de franchises Point Chaud<\/a>, ils croient fermement que la #formation continue est essentielle pour offrir \u00e0 leurs clients une exp\u00e9rience exceptionnelle. C&rsquo;est pourquoi ils proposent \u00e0 leur personnel des formations sp\u00e9cifiques, dont celle qu&rsquo;ils ont r\u00e9cemment lanc\u00e9e en collaboration avec Charles Li\u00e9geois Roastery, leur partenaire caf\u00e9. \u2615\r\n\r\nAccessible via l&rsquo;application MobieTrain, qu&rsquo;ils ont mise en \u0153uvre en 2023, cette formation vise \u00e0 sensibiliser les vendeuses sur l&rsquo;importance de chaque \u00e9tape dans la r\u00e9alisation d&rsquo;un bon caf\u00e9.\r\n\r\nIls mettent l&rsquo;accent sur plusieurs aspects importants :\r\n<ul>\r\n \t<li>\ud83e\udd32 La main experte de la vendeuse<\/li>\r\n \t<li>\ud83d\udee0\ufe0f L&rsquo;entretien m\u00e9ticuleux du mat\u00e9riel<\/li>\r\n \t<li>\ud83c\udf31 La qualit\u00e9 des grains de caf\u00e9<\/li>\r\n \t<li>\ud83c\udf76 La pr\u00e9sentation soign\u00e9e du produit<\/li>\r\n<\/ul>\r\nLeurs modules interactifs incluent \u00e9galement des conseils pratiques pour identifier un caf\u00e9 non conforme, garantissant ainsi la meilleure #qualit\u00e9 pour leurs clients. \ud83d\udc4c\r\n\r\nEn parall\u00e8le, ils lancent un programme d&rsquo;audits qualit\u00e9 en magasin, men\u00e9 par les repr\u00e9sentants de Charles Li\u00e9geois. Ces audits visent \u00e0 aider leurs vendeuses \u00e0 am\u00e9liorer continuellement la qualit\u00e9 du produit et du service qui y est associ\u00e9. Cette double approche, formation th\u00e9orique et soutien pratique, permet de renforcer les comp\u00e9tences de leurs \u00e9quipes et de garantir un service caf\u00e9 irr\u00e9prochable. \u2705\r\n\r\nGr\u00e2ce \u00e0 ces initiatives, ils sont convaincus que leurs vendeuses seront encore mieux pr\u00e9par\u00e9es \u00e0 offrir \u00e0 leurs clients un caf\u00e9 d\u00e9licieux et de haute qualit\u00e9, contribuant ainsi \u00e0 une exp\u00e9rience en magasin toujours plus satisfaisante.\r\n\r\nIls sont impatients de partager avec vous les b\u00e9n\u00e9fices de cette formation et de continuer \u00e0 am\u00e9liorer leurs standards de qualit\u00e9, au service de leurs clients et de leur passion pour le bon caf\u00e9 !\r\n\r\n<a href=\"\/?p=39397\" class=\"broken_link\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-53966 size-full\" src=\"https:\/\/www.fbf-bff.be\/wp-content\/uploads\/2024\/08\/PointChaud_Contact_FR.png\" alt=\"PointChaud\" width=\"943\" height=\"283\" \/><\/a>","protected":false},"excerpt":{"rendered":"<p>Dans le r\u00e9seau de franchises Point Chaud, ils croient fermement que la #formation continue est essentielle pour offrir \u00e0 leurs clients une exp\u00e9rience exceptionnelle. C&rsquo;est pourquoi ils proposent \u00e0 leur personnel des formations sp\u00e9cifiques, dont celle qu&rsquo;ils ont r\u00e9cemment lanc\u00e9e en collaboration avec Charles Li\u00e9geois Roastery, leur partenaire caf\u00e9. \u2615<br ...\n<\/p>\n","protected":false},"author":1,"featured_media":18543,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[46,51],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Formation Continue chez Point Chaud : Une Collaboration avec Charles Li\u00e9geois Roastery - F\u00e9d\u00e9ration Belge de la Franchise<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fbf-bff.be\/fr\/formation-continue-chez-point-chaud-une-collaboration-avec-charles-liegeois-roastery\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formation Continue chez Point Chaud : Une Collaboration avec Charles Li\u00e9geois Roastery - F\u00e9d\u00e9ration Belge de la Franchise\" \/>\n<meta property=\"og:description\" content=\"Dans le r\u00e9seau de franchises Point Chaud, ils croient fermement que la #formation continue est essentielle pour offrir \u00e0 leurs clients une exp\u00e9rience exceptionnelle. 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